Privacy policy

Privacy Policy

Last Updated: August 25, 2026

At Alveriay, available at alveriay.shop, we respect your privacy and are committed to protecting your personal information.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect:

Full name
Email address
Billing address
Shipping address
Phone number if provided
Payment and transaction information
Order details
Customer service communications
Website usage information

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Arrange product shipping
Provide customer support
Process returns, exchanges, and refunds
Send order confirmations and shipping updates
Improve website functionality and customer experience
Prevent fraud and unauthorized transactions
Comply with applicable laws and regulations

3. Payment Security

Payments are securely processed through trusted third-party payment providers.

Alveriay does not store complete credit card numbers or sensitive payment details on its own servers.

4. Sharing of Information

We may share necessary information with trusted service providers, including:

Payment processors
Shipping carriers
Fulfillment partners
Website service providers
Customer support providers

These providers only use information required to provide their services.

We do not sell customers' personal information.

5. Cookies

Our website may use cookies and similar technologies to:

Improve website performance
Remember customer preferences
Analyze website traffic
Enhance shopping experience

You can manage cookie settings through your browser.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online system can guarantee complete security.

7. Your Privacy Rights

Depending on applicable laws, you may have rights to:

Access your personal information
Request corrections
Request deletion of personal data
Ask questions about data processing

For privacy requests:

Email: timikastemme99@outlook.com

8. Policy Updates

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated effective date.

Contact Us

Website: alveriay.shop